Terms of Sales

General

These general conditions of sales are binding if no other conditions have been declared as applicable in the offer on the Hairvisual website for private customers. Terms and Conditions for Professional Sales are available upon request by email or using the contact form on our website.

Hairvisual is a firm based in: 8 rue Paul Lorin – 49000 Angers – France.

How to order?

Using our shopping cart: As you browse our product pages, click the “Add this item to shopping cart.” link. When you are done shopping, review the items in your shopping cart, make any necessary changes, and complete the ordering process. After ordering, you will receive a confirmation by e-mail that will contain all of your order data including your invoice.

Mode of payment

1. Credit cards: you can choose the E-TRANSACTIONS page (from Crédit Agricole Bank) for the secure web transactions with Visa or Mastercard. Or the payment by PAYPAL with Visa, Mastercard, American Express, Diners Club, even if you have not a Paypal account. Note that you can pay with a credit card without signing up for a PayPal account. You’ll receive an email (payment confirmation) after the Paypal transaction.
2. Paypal account
3. Bank transfer, all bank charges must be paid and the total sum in Euros (€)

Shipping

The shipping costs are calculated at the end of your order.

Shipping cost are € 12.00 in Europe with Colissimo (express post) or DPD with a tracking number

All items will be shipped within 24 hours

Delivery in the European Union & Switzerland: within normally 5 business days after despatching. We garantee quick ship for France, Germany, United Kingdom, Ireland, Belgium, Netherlands, Luxembourg, Austria, Spain, Denmark, Sweden, Finland, Portugal. Only for continent. For others countries, please contact us.

Returns Policy

If for any reason you are not satisfied with your purchase, simply return it within 7 business days, and we’ll replace it or refund the cost of the item. All items must be returned in their original condition. Shipping charges cannot be refunded; unless if your order arrives incorrect or damaged, costs will be refunded to buyer